| Frequently Asked Questions |
 What
does the software cost and how do I purchase it? |
| Please see our Purchase Information section of the website for all purchase information. |
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| Can I purchase training? |
| Depending on your location, it is usually possible to organise training where necessary.
Additionally it should ne noted that all Webbsoft products include a comprehensive help file and are shipped with a complete user manual for your reference. Swinger products are also supplied with a series of introductory videos to help you get started. |
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| Can I run Webbsoft software on a MAC? |
| Webbsoft software is not compatible with the MAC OSX operating system. However, if you are running Windows on your MAC via Boot Camp then Webbsoft software will work as it would on a PC. Webbsoft software cannot be run using Parallels. |
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| What
accessories can I use with Swinger? |
| All of Webbsoft's remote capture triggering devices can be
used with SwingerPlus, SwingerPro and SwingerTeacher. For more
detailed information about the accessories, please click
here. |
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| What
equipment do I need? |
| Swinger products require a suitable PC and support direct capture from Mini DV cameras via the firewire interface. For capturing video
from a Mini DV camera, a firewire port is required on the computer.
For more information about hardware requirements please visit our Technical Information page. |
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| Can I use the new DVD and Hard Disc Cameras ? |
DVD and Hard Disc cameras are relatively new on the market and use a heavily compressed form of video (MPEG2). Because of the nature of MPEG2, video from these cameras can be used in Swinger but must first be converted into AVI files to allow proper and accurate frame-by-frame and graphics control. Conversion into an AVI file must be completed in a third party application. As the video is significantly more compressed than DV from a mini DV camera, it should be noted that early models of these cameras are not as well suited to video analysis environments. Webbsoft recommends Mini DV cameras for the best results for motion analysis environments.
For Snapper, video from various MPEG2 sources is compatible. In particular, Sony HDD cameras have proven to be a very useful for capturing 'game-length' video. |
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| Should
I use a desktop or notebook computer? |
| Swinger will work on both laptops and desktops so the purchase decision
should be based on your budget and the required performance. If you travel a
lot or wish to use the software in the field, then a notebook may best
suit your needs. However, if you only use your computer from your office or
home, a desktop might be a more cost effective solution. For information on Webbsoft's technical
requirements for computers, click here... |
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| What
if I have more questions? |
| Please Contact Us and we will be happy to assist you. |
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